Privacy Policy
Privacy Policy
Last Updated: Effective 1 October 2026 · Sairon Logistics (North America)
Sairon Logistics ("Sairon", "we", "us", "our") is committed to protecting the confidentiality, integrity, and security of personal information in accordance with applicable Canadian and U.S. privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), provincial privacy statutes, and relevant U.S. federal and state privacy laws. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit our website, communicate with us, or use our transportation, logistics, and dispatch services.
1. Scope of Policy
This Policy applies to all personal information collected by Sairon Logistics from customers, carriers, partners, website visitors, and any individual interacting with our services.
2. Information We Collect
We collect personal information necessary to operate our business and fulfill transportation and logistics requirements, including:
• Identification Information: Name, company name, job title, email address, phone number, mailing address.
• Operational Information: Shipment details, pickup/delivery locations, customs documentation, regulatory compliance data.
• Financial Information: Billing details, payment history, transaction records.
• Technical Information: IP address, browser type, device identifiers, cookies, analytics data.
• Communications: Emails, calls, messages, and inquiries submitted through our website or dispatch channels.
3. Purpose of Collection
We use personal information to:
• Provide transportation, logistics, and dispatch services.
• Verify identity and manage customer accounts.
• Process shipments and coordinate partner carriers.
• Facilitate customs clearance and regulatory compliance.
• Improve website functionality and user experience.
• Conduct analytics, reporting, and service optimization.
• Communicate operational updates, alerts, and administrative notices.
• Meet legal, regulatory, and contractual obligations.
4. Disclosure of Information
We may disclose personal information to:
• Partner Carriers: For operational fulfillment across Canada and the United States.
• Customs and Regulatory Agencies: For compliance, inspections, and border clearance.
• Technology Providers: Hosting, analytics, communication tools, and security systems.
• Financial Institutions: Payment processing and fraud prevention.
• Legal Authorities: When required by law, subpoena, or regulatory request.
All third parties are contractually bound to confidentiality and data protection obligations.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
• Maintain session functionality.
• Analyze website performance.
• Improve user experience.
• Support security and fraud prevention.
Users may disable cookies through browser settings; however, certain features may not function properly.
6. Data Security
We implement industry standard administrative, technical, and physical safeguards, including:
• Encrypted data transmission.
• Access controls and authentication.
• Secure server infrastructure.
• Regular security audits and monitoring.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide services.
• Meet legal and regulatory requirements.
• Resolve disputes.
• Maintain business records. Information no longer required is securely deleted or anonymized.
8. Your Rights
Depending on jurisdiction, individuals may request:
• Access to personal information.
• Correction or updates.
• Withdrawal of consent (where applicable).
• Deletion of certain data.
• Information about how data is used or shared.
9. Cross Border Data Transfers
As a carrier operating across Canada and the United States, personal information may be processed in either country. We ensure all transfers comply with applicable privacy laws and contractual safeguards.
10. Third Party Links
Our website may contain links to third party sites. We are not responsible for their privacy practices.
11. Policy Updates
We may update this Privacy Policy periodically. Continued use of our website or services constitutes acceptance of the revised policy.
12. Contact Information
Sairon Logistics (North America)
Privacy Office / Head Office - Suite 315, 6-2160 Highway 7, Vaughan, ON, Canada - L4K1W6
Email: contact@saironlogistics.com, Phone: +1 (807) 808 6110